Terms & Conditions

Terms & Conditions

 

RETURNS AND EXCHANGE

Should you wish to return a purchase you've made from Hockey Nuts,  please contact us via the Hockey Nuts Contact Form at your earliest convenience. We will refund the purchase price provided the product/s have not been damaged.

RETURNS POLICY

If you are not completely satisfied with your purchase you can return it within 30 days of delivery and get your purchase price back. The product must be returned complete and in original - re-sellable -condition to receive full refund.

PRODUCTS CAN BE RETURNED BY POST TO:

Hockey Nuts
35 Second St
Wingfield 5013
South Australia
Australia
Please note: all returns must be accompanied by a Returns Form.

RETURNS FORM

All returns must be accompanied by a Returns Form. The returns form contains all the information we require to process you return successfully.
Please print a Returns Form and include it with products being returned. If you have any questions about returning a product please contact our customer help.
To download a Returns form click here... 

ORDER CANCELLATION

Any order can be cancelled provided you contact us before the product has been shipped. If you wish to cancel an order please contact our customer help immediately.

REFUNDS

Hockey Nuts can refund your credit card (if you used one), or we can post a cheque or provide a gift voucher to the value of the refund.

RETURNING A PRODUCT

To return a product carefully package it up, enclose the Returns Form, affix the correct postage and send it to:
Hockey Nuts
35 Second St
Wingfield 5013
South Australia
Australia
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